Legal
Terms & Conditions
The terms that apply when you use this website and enquire about our services.
Last updated: 29 September 2026
About these terms
These terms apply to your use of the Wise Desk website. By using the site you agree to them. Our services are provided under separately agreed terms, which will be confirmed with you before any work begins.
Using this website
You may use this website for lawful purposes only. Please do not attempt to disrupt the site, gain unauthorised access, or submit false, harmful or misleading information through our forms.
Enquiries and quotations
Submitting an enquiry does not create a contract. Any quotation or proposal we provide is based on the information you give us and will set out the scope, price and timing. A contract is formed only when both parties agree the scope and terms for the work.
Packages and pricing
Package prices shown on this website are monthly prices for the services described on each package page. Some work sits outside a package and is quoted separately, as described on those pages. Third-party costs, such as payment provider fees, licences or ticketing charges, are separate unless we tell you otherwise. We will confirm all costs and what applies to you before you commit.
Website content
We aim to keep the information on this website accurate and up to date, but it is provided for general information and may change. Please contact us to confirm details before relying on them.
Intellectual property
The content, design and branding of this website belong to Wise Desk or are used with permission. You may not copy or reuse them without our permission, except for fair personal use such as sharing a link.
Third-party links and services
This site may link to third-party websites and services, such as WhatsApp. We are not responsible for their content or how they operate.
Our responsibility
We take reasonable care in providing this website and our services. Nothing in these terms limits any liability that cannot legally be limited, including for death or personal injury caused by negligence, or for fraud. Otherwise, to the extent the law allows, we are not liable for indirect or consequential loss arising from use of this website.
Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, unless the law of another part of the UK applies to you as a consumer.
Changes and contact
We may update these terms from time to time; the latest version is always on this page. If you have any questions, please get in touch using our Contact page.